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Smartbox COVID-19 updates

To our valued customers,

During this unprecedented COVID-19 situation, we want to assure you that we’re doing everything in our power to keep our customers and staff safe.
We understand bookings are being impacted, but rest assured, we’re working hard to resolve all issues or concerns you may have as quickly and effectively as possible. Your well-being is our number 1 priority, which is why our experience providers reopening have placed robust safety measures in place. You’ll find exactly what we're doing to support you on this page. Thanks for your continued support.

Our COVID Guarantee

Buy with added peace of mind. If you are unable to book and take your experience due to COVID contact us and we will extend or exchange your voucher completely free of charge depending on your preference – we are all in this together.

Up to 3 years and
3 months validity**

Buy now – Enjoy later! Our gift vouchers offer freedom and flexibility with validity for up to 3 years and 3 months**.

Discover our range of experiences you can enjoy safely from the comfort of your home