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Cookies Policy

We at Smartbox Group Limited of [Joyce's Court, Block A, Talbot St, Dublin 1, D01 FV59, Ireland] ("Smartbox", "we", "our", "us”) respect the privacy of all visitors to our website.

This is our policy on the use of cookies on the website[hyperlink to website] (the "Site"). We may update this Cookies Policy from time to time to reflect any changes in technology or legislation affecting the way we use cookies and how you, as a user, can manage them. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. If appropriate, we will highlight any changes on the homepage via pop up.

For further information on how we process your personal data, please see our Privacy Statement.

What is a cookie?

A cookie is a small text file, often encrypted, that is placed in your web browser on your receiving terminal (your PC, telephone, tablet, or any other device) when you visit a website. During the course of your visit to that website, and on subsequent visits, it sends information from your browser which contains information about your visit(s). They do not damage your computer.

How do we use cookies?

We use cookies to distinguish you from other users of the Site, to provide a seamless experience and to monitor where we need to make improvements. We also use cookies for advertising purposes. Some of the cookies we use are necessary for the Site to function; other cookies are in place to make the Site more user-friendly, and for analytic purposes.

What types of cookies do we use?

We use the following categories of cookies:

Session cookies – These enable your web browser to remember which pages on our Site have already been visited and what actions have been taken in a session. Session cookies are strictly required for the operation of the Website and in order to facilitate and perform certain Website functions. Session cookies, are used to, for example, register the type and version of your browser, to record what you have put in the shopping cart when you are in the process of making purchases and to enable you to login. If you disable these cookies then the Website will not function properly.

Persistent cookies – These cookies are stored on your browser in between sessions, and enable us to remember your preferences and actions on our Site across visits. We use these cookies to remember the dates and times of your visits, to recognise you as a visitor across devices, to remember the history and content of your orders and to record your preferences, so that you do not have to enter certain information again. We also use the following types of persistent cookies:

  • • Analytical/performance cookies - These cookies allow us to recognise and count the number of visitors to the Site and to see how they use it. This helps us to improve the way our Site works, for example, by ensuring that users find what they are looking for easily.

    This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses its own persistent cookie, which expires two years after it is placed on your computer. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. For more information about Google Analytics cookies please see http://www.google.com/analytics/learn/privacy.html.

  • • Advertising cookies – These include targeting cookies, which record your visit to our Site, the pages you have visited and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. We also use re-targeting cookies, which remember information about your use of our Site so that we can serve promotional and other targeted information to you on other websites. These cookies are used in combination to recognise a user who is returning to our Site or who is visiting another website. Using these cookies, publishers and advertisers can draw up a profile and personalise the content you see.

If you do not consent to the use of any of these cookies, please disable them following the instructions in this Cookie Policy so that cookies from this Site cannot be placed on your device.

You can find more information about the specific, individual cookies we use and the purposes for which we use them in the table below:

Cookie Description Expiry
AMCV_5FF48C3E55F18B0A7F000101%40AdobeOrg Adobe Marketing Cloud cookie allows us to identify site visitors. 2 years
demdex Adobe Audience Manager cookie to assign unique ID to a site visitor. 180 days
IDE Google cookie for retargeting users 390 days
_ga Google Analytics cookie allows us to identify site visitors. 2 years
_gali Google Analytics cookie which allows us to see which website links have been clicked 30 seconds
_gat_UA-xxxx Google cookie used to throttle request rate 10 minutes
_dc_gtm_UA-3975771-6 Google Analytics cookie used to help identify visitors by either age, gender, or interests by DoubleClick - Google Tag Manager 10 minutes
_gid Google Analytics cookie used to distinguish visitors to site 24 hours
_vis_opt_s detects if the user is new or returning to a particular A/B test 100 days
_vis_opt_test_cookie VWO cookie is a temporary session cookie to detect if the cookies are enabled on the user browser or not for A/B tests End of session
_vwo_ds Allows us to run A/B tests on the site to improve user site experience 1 month
_vwo_uuid Allows us to run A/B tests on the site to improve user site experience 10 years
_vwo_uuid_v2 Allows us to run A/B tests on the site to improve user site experience 1 year
gpv_v9 Adobe Analytics cookie to measure timing events End of session
mf_91e18642-cd9e-44b0-81b7-6733bdb782a6 Mouseflow cookie allows us to understand where users click through heatmaps and session recordings End of session
s_cc Adobe Analytics cookie to check if cookies are enabled End of session
s_nr Adobe Analytics cookie stores the date of visit and if visitor is new or returning 1 month
s_sq Adobe Analytics cookie which allows us to see which website links have been clicked End of session
s_ptc Adobe Analytics cookie which measures performance timing End of session
fanplayr These cookies use browsing behaviour to display relevant promotional messaging and ensure users are served relevant offers. 1 year
  • • Third Party Cookies – You will also note that third parties (particularly advertising companies, social networks and service providers such as retargeting or even behavioural analysis services) can also use cookies on our Site. We have no control over these cookies. These cookies can have the purpose of analysing performance or allowing customised targeting of advertising displayed on your web browser.
Third Party Cookie Description Expiry
reff Eperflex cookie allows us to retarget users via email (will be removed in next 2 weeks) 24 hours
rcal Eperflex cookie allows us to retarget users via email (will be removed in next 2 weeks) 24 hours
uuid Eperflex cookie allows us to retarget users via email (will be removed in next 2 weeks) 1 week
mus Used to track usage of the Addthis.com service. Addthis allows the user to share a webpage with many social sites. 1 year
uvc Used to track usage of the Addthis.com service. Addthis allows the user to share a webpage with many social sites. 1 year
uid Used to track usage of the Addthis.com service. Addthis allows the user to share a webpage with many social sites. 1 year
loc Used to track usage of the Addthis.com service. Addthis allows the user to share a webpage with many social sites. 1 year
_groove_session_2 Mouseflow cookie allows us to understand where users click through heatmaps and session recordings End of session
mf_user Mouseflow cookie used to check if the user is new or returning 90 days
fanplayr_sc Checks to see if cookies are enabled End of session
fanplayr_user These cookies use browsing behaviour to display relevant promotional messaging and ensure users are served relevant offers. 1 year
fr Facebook cookie used to track visitors to our websites 3 months
__cfduid Cloudflare cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. 1 year
1P_JAR Google uses these cookies, based on recent searches and interactions, to customise ads on Google websites. 1 month
NID Google cookie – not set by Smartbox. This cookie maintains the user's connectivity state or 'session'. It is temporary, existing only for as long as the user is on the website. 6 months
NID Google cookie – not set by Smartbox. This cookie maintains the user's connectivity state or 'session'. It is temporary, existing only for as long as the user is on the website. 180 days

Web Beacons

We also use web beacons (also known as Internet tags, pixel tags and clear GIFs). These are transparent graphic images placed on our Website. Web beacons are used in combination with cookies to measure the actions of visitors on our Website. We may use web beacons to obtain information such as the URL of a page which linked to our website, the time the page containing the beacon was viewed, and the type of browser used to view the page.

We may also use web beacons in marketing emails sent by our system. If you receive the HTML formatted version of such emails and your email is configured to download images, a record of whether or not you open the email (and, if you open the email, how frequently you open it) will be saved with your subscriber history. Your engagement with the content of the communication (such as which links you click on) will also be recorded.

We may use this information in aggregated form to give us an indication of the popularity of content and to help us make decisions about future content and formatting. We may also use the information to publish more content relevant to users in future issues and to unsubscribe recipients who haven't opened our emails for a period of time.

Cookie management

To benefit from all the functionalities of the Site, it is preferable that you accepts all cookies.

However if you so wish, you can usually change your web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device.

In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility) or you can click on the links below to access instructions from some of the most popular browsers:

For more information on how to manage cookies, please visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm

However, please be aware that, if you refuse or disable cookies, some of the Site’s functionality may be lost.

With respect to cookies issued by third parties, only the third-party cookie issuer concerned is likely to read or change the items contained inside this cookie. Smartbox has no control over the cookies third parties are likely to install. These third-party cookies are subject to the privacy statements of these third parties. To see their policy on personal data processing or to change the installation and storage settings of third-party cookies, the user is asked to contact these third parties by clicking on the following links:

In addition, disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

To oppose the installation of cookies that allow the display of personalised advertising, provided directly on behalf of Smartbox, we ask you to click on the following link:

http://dtmc.smartbox.com/adinfo/choice/prod/?type=fpc&cid=3212&cname=Smartbox%20&cmagic=0aae0f&clogo=3212.png&loc=fr&lang=it