At Smartbox, we’re on a mission to unbox our world and unbox the potential of our People. We’re not just building a workplace, we’re cultivating a movement where bold ideas, authentic connections, and real-world experiences redefine what work can be.
As our teams’ trusted companion on this journey, we empower our people to take ownership, break boundaries, and dive headfirst into challenges that spark growth and impact.
Together, we’re creating a culture of daring curiosity, relentless ambition, and transformative purpose—where every team member is driven to experience life, to experience potential, to experience growth, shape their future and leave a lasting mark on the world around us.
How we act
Our Guiding Principles are our compass. They embody our identity and define how we make decisions, interact with our people, our partners, and our consumers. When faced with hesitation, they provide clarity. They are not just words—they shape our actions, ensuring we stay true to who we are in everything we do.
What we are looking for
At Smartbox, we’re looking for talented and enthusiastic individuals who place experience at the heart of their career and their life. Beyond skills and expertise, what truly matters to us is mindset.
That’s why we’ve defined our Unbox Skills—four core qualities that shape our DNA as Smartbox employees. These skills represent the way we think, work, and grow together.
They set the cultural standard for how we collaborate and innovate, and they serve as a scorecard for both recruitment and career development. When you join Smartbox, we want you to share and embody these Unbox Skills. They ensure we stay true to who we are while creating an environment where everyone can thrive, challenge themselves, and make an impact.
Our benefits philosophy is anchored in our guiding principles and shaped by four ambitions:
Our reward philosophy is based on impact, responsibility, and transparency. Your total package is determined by three factors: the impact and level of responsibility of your role, benchmarking against the external market, and your continuous performance. These elements guide our yearly decisions on salary and package evolution. Through the Transparency 2025 initiative, each employee can clearly see their job level and their position within the salary band, ensuring fairness and visibility in how rewards are managed.
We believe flexibility drives balance and performance. For all office-based roles, employees can work 2–3 days remotely per week, organizing this in line with their location and team needs.
We put growth at the center of our culture. The Growth Mindset Program provides employees with multiple opportunities to learn, evolve, and share knowledge:
- Growth Navigator: an internal marketplace where employees can explore career opportunities, access training programs, or propose projects and learning initiatives.
- 4 Growth Days: four days per year fully dedicated to learning and development.
- Growth Leave: one additional leave per year dedicated to personal growth.
- Dedicated Budget: a yearly allowance for training and development available through our benefits platform.
We have created a flexible benefits platform with a yearly allowance that each employee can spend as they wish. From health and wellbeing programs to gym memberships, training allowances, or care services, employees have the freedom to personalize their benefits. A dedicated portion of this allowance is specifically reserved for learning and growth.
The Work & Life Pack is designed to support flexibility, balance, and energy between work and personal life. It includes:
- Remote work: 2–3 days per week from home.
- Work from abroad: up to 20 days per year.
- Summer remote month: additional seasonal flexibility.
- Easy Life Organization: 2–4 times per year, employees can take a half-day of flexible hours for personal appointments.
Diversity and inclusion are at the heart of what we do. Our commitments include:
- D&I Day: once a year, employees can swap one public holiday for a meaningful international day of their choice (country-specific rules apply).
- Parental Leave: a minimum of six weeks of paid leave for second parents.
- Surrogacy & Adoption Leave: aligned entitlements to ensure equal support for all parents.
- Gender Equity in Rewards: through our Transparency 2025 program, we ensure gender equity across our reward practices, with full visibility into job levels and salary bands.
The Unbox Your World Program is designed to help employees step outside of their routine and live meaningful real-life experiences. It has two key elements:
Unbox Your Day: once a year, every employee can take one day (or more in some countries) to enjoy a Smartbox experience of their choice and share feedback on it.
High Five – Unbox Your World: every five years, employees are entitled to a paid sabbatical leave (duration varies by country), giving them the chance to reconnect and dive back into real life.
The Unbox Leader Program is designed to grow the next generation of leaders. It combines practical training delivered by partners with experience in startups and scale-ups, with internal programs such as the Manager Hub, available through our Growth Navigator. This provides managers with curated content, resources, and development opportunities tailored to their needs.
Alongside our unique programs, we also provide the essential benefits every employee needs. In line with local laws and practices, we offer health cover, transport allowance, lunch vouchers, and pension schemes as part of our standard benefits package. . On top of this, employees benefit from enhanced annual leave days in all countries — going beyond the legal minimum to give more time
